Anyone aged 0-100 is welcome! For convenience we’ve split each session into different recommended age groups.

Please arrive 15 minutes before your session start time with your email confirmation printed or ready to show on your phone. This can be found from your confirmation email. We’ll then exchange your tickets for wristbands so you’re ready to enter your session at your scheduled time. 

Yes, you can pay with cash or via our POS terminal, but for a faster checking process we suggest pre-booking tickets using our online system.

Children 5 and under must be accompanied into the 3 main attractions (Fun City, Rampage Runner & The Labyrinth) by a parent/carer. Kids 5 and Under can enter Kiddies Kingdom inflatables alone while parents spectate. Kids between 6-9 years can jump alone with a spectating parent on site. A parent/carer must supervise while their child is in the inflatables. No exceptions. 

All guests are required to wear socks at all times. You may bring any pair of socks with you to the event. In an instance where guests don't have their own socks, Bouncy Mania non-slip socks are available for purchase online and at the event. These socks can be reused for future visits.

Yes by purchasing a ticket persons have access to all inflatables based on session rules. Read about the dedicated time slot for Fun City HERE. 

No. It is recommended that a pregnant person only be a spectator at sessions but ensure to take measures to ensure your personal safety.

You have access to the entire site for the duration of time, but you jump session lasts 3 hours based on the ticket type you puchased.

No, You must stay with your child for supervision. It is your responsibility to supervise your young child. 

Yes, you can purchase tickets both online and at the door.To guarantee your spot we recommend purchasing in advance online HERE. 

Yes. You need a ticket to jump with your child.

Yes. 

Yes.

You can print the ticket and show it as proof or simply show confirmation which you will receive via email.

Yes, there would be sufficient parking at all venues.

Participants should wear comfortable clothing. Please keep an eye on the weather and dress appropriately. If the sun is out we suggest wearing knee or full-length pants to minimize exposed skin and sunburn. Light/thin activewear rather than jeans will keep you cooler and give you the most flexibility on the inflatables. Sun visors and sunscreen will be helpful. 

No

Yes phones are allowed. However it is your responsibility to keep it safe while in inflatables.

Inflatables are cleaned between each session.

Yes there will be storage lockers available for $10. Limited number available.They are first come first serve

Showing up late to your session will not prohibit you from being able to enter, however your 2 hour session will not be extended further than the original ending time.

Don't Worry. Your ticket is still valid for the same session on any day remaining in that event. Tickets do not roll over to another event location.

The safety of our customers and staff comes first and in the case of thunderstorms, heavy rain, strong winds or other adverse weather conditions that would pose a risk we reserve the right to postpone, reschedule, cancel or alter elements of the event or individual sessions. We keep a close eye on the weather ahead of our events and will communicate any changes as soon as we can to ticket holders via email, sms, and on the Facebook Or Instagram event page.